before you next deposit

Playing for fun, with limits you choose at Gxspin Casino

Play only from 18+, and every Gxspin Casino account carries deposit, loss and session time limits, cooling-off and self-exclusion.

Set a limit

Licensed by Malta Gaming Authority (MGA/B2C/269/2006) since 2006

Quick answer

Know your protections before you log in

Removes the worry that a casino hides the rules on age, licence and help until it suits them.

Minimum age18+

LicenceMGA/B2C/269/2006

National registerBetStop

Helpline1800 858 858

Questions by email[email protected]

Five tools

Tools you switch on when you are calm and clear

After reading, you will know which control in your account matches the moment you are in.

Pay-in ceiling, agreed upfront

A ceiling on what you pay in, per day, week or month. Switch it on before your first deposit rather than after a heavier night.

Losings counted, not winnings

Stops play when your net losses reach a figure you picked in advance. Turn it on if you tend to keep going to chase a bad session.

A clock on your session

Ends your session once a set stretch of play is up. It suits anyone who loses track of time on slots at the end of a long day.

Time out, not a goodbye

A short break you take yourself, blocking play for an agreed stretch. Choose it when you want distance for a while without closing anything permanently.

Shut the door behind you

Blocks your access to the account for a set period you cannot undo early. Pick it when gambling has stopped feeling like a pastime at all.

Set up in minutes

Chosen in advance, not after a loss

This is how we keep your play as entertainment with a cost, set out ahead of time.

Open your settings

Open the settings area of your account and look for the limits section. Check that you are on the responsible play tab, not the payment one.

Three kinds of limit

Pick deposit, loss or session time, whichever matches what you want to control. Each one constrains a different part of play.

The period you choose

Choose how long the limit should run. Decide the stretch while you are calm, since it will hold you to it later.

Confirm it shows

Save the change, then reopen the limits page to see it listed. Before it reads as active, it is not yet applied.

Getting support

Reach out to people who are free to talk

These services cost nothing, keep your name private and answer whether you play here or not.

National Gambling Helpline

Callers reach trained counsellors at any hour, every day of the year, for free chat, email support, self-help tools and a directory of local services. Players and their relatives can both ring, and nothing said goes further. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Meetings run by people who have gambled themselves, held across the country, where players and family members speak openly and swap what worked for them. Usually a local group meets close to home each week. gaaustralia.org.au

National Debt Helpline

Free financial counselling for gambling debt, with advisers who help you sort out what is owed and speak to creditors on your behalf. It answers Monday to Friday, mornings through the afternoon, for players and partners alike. ndh.org.au

Plain signals that play has shifted

Spotting these early gives you a real choice about what comes next, because a deposit limit or a pause set now is far easier than repairing damage later. Habit moves slowly, so the signs are easy to explain away at first.

Run your eye down this list and see how many feel familiar this month.

Chasing a loss with a bigger stake
Spending money set aside for bills
Hiding your play from someone close
Telling yourself you will stop tomorrow
Playing longer than you planned again
Feeling flat when you are not playing
Borrowing to keep the account topped up

Is gambling allowed on your shared phone or computer?

Checked before the first bet. Nobody under 18 may hold an account here, and the check happens before play rather than after. Identity documents are also requested ahead of the first withdrawal, so the details match from the start.

When the family device is shared. Blocking software installed on a shared phone or computer stops gambling sites from loading at all. Set it up on every device in the house, not only the one you play on.

When you want to say something. Talking plainly about money and time lands better than blame, and it often gets someone to accept help. Relatives who call the National Gambling Helpline on 1800 858 858 get advice for themselves too.

Is a pause the same as self-exclusion?

Take a short break. A cooling-off period puts your account on hold, so no deposits and no play until it runs out. Set it from inside the account in a few taps, choosing hours or days, and the break lifts by itself when the period ends.

Shut it for longer. Self-exclusion closes your access for a long stretch, and it cannot be undone early, which is the point. You start it in the account, it covers deposits and play, and support stays reachable by live chat, email or phone while it runs.

Sign up to BetStop. BetStop is the national register run by the Australian Government, and it starts at 3 months, reaching as far as a lifetime. Apply online in about five minutes for the ban, which cannot be shortened early; a cancellation is only possible after 3 months, with a statutory declaration. betstop.gov.au

Limits and exclusion, settled

Clarity before your next deposit

Settles what changes, what stays fixed and who picks up the phone.

Can I raise a deposit limit again once it is in place?+

A limit you have already saved can be changed from the same place in your account where you set it. Raising one takes care, because the point of a limit is that it holds when your mood does not. Contact support through live chat, email or phone if the control does not respond as you expect.

What does a cooling-off period do to my account?+

A short pause takes play off the table for the time you pick, and the game area simply is not available until it ends. Nothing else in the account disappears, and play returns on its own at the end of the period. A pause is a rest, not a goodbye.

Where can a partner or parent get advice about someone's gambling?+

Ring the National Gambling Helpline on 1800 858 858, which answers calls at any hour, every day of the year. Its counsellors and self-help tools are there for relatives and friends just as much as for the person playing. The National Debt Helpline on 1800 007 007 covers money worries on weekdays.

Can I undo self-exclusion before the period I chose ends?+

No. A self-exclusion stays in place for the whole period you selected, so think about the length before you confirm it. BetStop adds a separate national layer: the shortest registration runs three months and cannot be cut short, and lifting it early needs at least three months plus a statutory declaration about having seen a counsellor or GP.

Why must I confirm I am 18 or older here?+

Because the legal age for gambling is 18+, and every account is checked against that before real play begins. Proof of identity, proof of address and payment method confirmation are part of the same verification step. Your documents are handled over a 256-bit SSL connection and the account stays closed to play until the check is done.